THE MONEY ON THE TABLE

What you're owed,
and the proof behind it.

Most contracting firms can tell you roughly what they are owed. Far fewer can prove it line by line on the day somebody asks. Moorstack holds the certified position for every project: what was claimed, what the S.O. certified and when, what is still held as retention, which variations moved the figure, and the site record underneath each line. When an auditor, an adjudicator, or a financier asks what the number is made of, the answer is already assembled.

SIX QUESTIONS ABOUT ONE NUMBER

Anyone serious asks these six.

An auditor, a quantity surveyor acting for the employer, and a credit officer reading your receivables all work through the same list. The difference is only how long you have to answer.

The questionOn a spreadsheetOn Moorstack
How much is certified and still unpaid?Added up by hand, usually the night before someone asksA live figure per project, aged from the date it was certified
Has this line already been claimed?Someone scrolls back through old certificates to checkThe ledger cannot count it twice. Structural, not a warning
What is still held as retention?Tracked in a second sheet, if it is tracked at allHeld per line, released against the contract terms you entered
Which variations moved this figure?An email thread, and whoever remembers the conversationEach variation folded into the line it revises, once approved
When was it certified, and against what?A PDF in somebody's inboxDated on the record, linked to the certificate it came from
What was actually built for it?Reconstructed from memory, photos, and a WhatsApp groupThe site record that produced the claim, attached to the claim
WHY THE RECORD IS WORTH BUILDING ONCE

One file answers three different people.

A CIDB auditor, an adjudicator under CIPAA, and a credit officer reading your receivables are asking one question in three accents: is this figure real, and can you show your working. They ask on different days and for different reasons, which is why most firms assemble the answer three separate times, badly, under pressure, from the same underlying mess.

Moorstack writes that record as the work happens, so the export exists before anyone asks for it. Same file, same figures, same trail, whichever one of the three is sitting across the table.

Around half of Malaysian construction projects meet late, short, or non-payment, and incomplete or unsubstantiated claims remain among the leading causes of construction disputes worldwide. The second is largely within your control. Most firms treat it as if it were not.

THE STRAIGHT VERSION

What this does not do.

It does not get you financing. No software does. A financier decides on your contracts, your track record, your balance sheet, and their own appetite that quarter. Moorstack takes no part in that decision, holds no relationship with any bank, and makes no claim that anyone has ever lent against one of these records.

It does not make a weak claim strong either. If the work was not done, or was never certified, the ledger will say so plainly, and it will keep saying so. A system that can be argued into a better number is worth nothing to the person reading it, and eventually nothing to you.

What it removes is one specific reason for someone to hesitate: a receivables figure that nobody outside your office can check. Whether that matters to a particular financier on a particular day is between you and them. We would rather write that sentence than imply an outcome we cannot deliver. See how the claim is built, and how the statutory clocks run against it.

COMMON QUESTIONS

Asked plainly.

Will this help me get contract financing?

Not directly, and anyone telling you otherwise is selling. A lender decides on your contracts, your track record, your balance sheet, and their own appetite that quarter. Moorstack has no part in that decision and no relationship with any bank. What it changes is narrower: when the question comes back asking what the receivables figure is actually made of, you answer it the same day, from a record that was written as the work happened rather than assembled afterwards to support the request.

What is actually in the export?

Every claim on the project with its cumulative position: the contract line it was billed against, the quantity and the rate in force when it was claimed, what was previously certified, what is claimed this cycle, retention held and released, the variations that revised the line, the status of each claim, and the date and reference of the certificate. Nothing in it is computed from an assumption. Every figure traces to something a person entered and to the document it came from.

Does this replace the debtor ageing in my accounting system?

No, and it answers a different question. Debtor ageing tells you a figure is old. It cannot tell you the figure is right, because the accounting system received a total, not the working behind it. Moorstack holds the working. Run both: the ageing tells you what to chase, the ledger tells you what you can defend when they push back.

Can the platform tell me what I am owed?

It shows you the position, and every number in it came from your own people. The platform does transparent arithmetic on figures your QS entered and shows its working. It never writes a number of its own, never estimates a quantity, and never guesses a rate. That rule is the reason the export is worth anything to a third party: a system that invents figures produces evidence nobody should rely on, including you.

What happens to a claim that is disputed or rejected?

A rejected claim releases the quantity it was holding, so the line becomes claimable again rather than being written off silently. The rejection stays on the record with its date. That matters more than it sounds: the history of what was claimed, when, and what came back is exactly what an adjudicator reads under CIPAA, and reconstructing it eighteen months later from memory is how firms lose positions they should have won.

Does any of this work before a claim is certified?

Yes, and the distinction is kept visible rather than blurred. A submitted claim counts against the line so you cannot claim the same work again while it sits with the S.O., but it is shown as pending, not as certified. A figure that mixes certified and pending money without saying so is the kind of number that looks fine until somebody checks it.

Payment-incidence figure: Planning Malaysia Journal. Dispute-cause ranking: Arcadis Global Construction Disputes Report, 2024. General information about record-keeping and contract administration, not legal, accounting, or financing advice on your contracts.

ON YOUR OWN NUMBERS

Bring a claim you argued about.

Thirty minutes with both founders. Bring one real claim, ideally one that came back queried, and we will walk it through the ledger line by line so you can see exactly what the record would have held.

Book a callSee the platform